What approach does Six Sigma use to improve processes?

Six Sigma focuses on improving processes through a structured methodology that heavily relies on data-driven decision making. This approach aims to identify and eliminate defects in processes to improve overall quality and efficiency. By utilizing statistical tools and techniques, Six Sigma practitioners analyze data to understand variations, identify root causes of problems, and implement solutions backed by empirical evidence.

This method ensures that decisions are not based on assumptions or gut feelings but rather on quantifiable data that reflects the true performance of a process. Therefore, using data as a foundation for decision making allows organizations to implement targeted improvements and track their effectiveness over time, leading to sustainable process enhancements and higher customer satisfaction.